Get help fast

Have a question? We’ll be happy to assist.

Want to report an accident, ask for a refund or request a document? Just use one of the forms below. If you can’t find what you’re looking for, ask us instead. We’ll get back to you with an answer within two business days.

If you’re not a customer with us and would like more information about our mobility solutions, please contact our sales team.

Make your request using the forms below

Bicycle

Report form for theft or accident involving a lease bike

Tell us how you'll return your bike

Taking over your lease bike at the end of the contract

Car

Tyre relocation for fleet manager

Form to report accident not involving others

Handing back your courtesy car or short-term lease vehicle

Request a ‘short-term lease vehicle or courtesy car’

Modifying the contract for the fleet manager

Taking over of your Leasing car

Returning your vehicles (for the fleet manager)

Fuel cards and charge cards

Request for new charge card or fuel card

Reimbursement of expenses

Charging cost or fuel expense refund form

Getting refunds of technical inspection fees

Request for reimbursement of maintenance and repair costs

Document requests

Registration certificate or number plate stolen or lost?

First report it to the police and send the report form by registered mail to KBC Autolease Prof . R. Van Overstraetenplein 5, 3000 Leuven, attn. Customer Support Team. We need this original document to process your request.
Is your car not insured with KBC Insurance? Send us the original insurance vignette from your insurer by registered mail.

Permission to drive outside the European Union

Request for claims history certificate

Request for declaration of ownership

Request for duplicate or new certificate of insurance

Applying for a new certificate of conformity

Ask your question

You’ll receive an answer by e-mail within two business days

First Name

Last Name

Telephone number

E-mail address

Vehicle registration plate

Contract number

Company

Your question

Our details

KBC Autolease
Professor Van Overstraetenplein 5
3000 Leuven
For urgent questions call + 32 16 88 16 00

KBC Autolease Remarketing - Second-hand car and bike sales
Ambachtsstraat 10
1840 Londerzeel
T: +32 52 31 70 10

Second-hand cars and bikes for private individuals: www.kbccarsales.be
Professional dealer offering: www.kbcremarketing.be