Payconiq

Receiving payments couldn't be easier. All your customers need to do is scan your unique QR code using Payconiq in KBC Mobile or the Payconiq by Bancontact app on their smartphone, enter the amount and confirm payment with their PIN. It’s as simple as that!

You can check all incoming payments in real time on the merchant portal (they are instantly displayed in the list of transactions) and create and export payment overviews in just a few taps or clicks.

• No set-up or installation costs
  
• Annual operating fee of 18.00 euros
• With Payconiq, you only pay a charge of 0.06 euros per in-store transaction and 0.20 euros per online transaction
• You don’t need to buy any new or special hardware (your smartphone, computer or tablet is all you need)

1. Fill in the application form or contact your branch
2. You'll be sent a contract that can be signed digitally
3. Once you've signed it, log in to the Payconiq merchant portal (you are then permanently activated as a retailer)
4. As soon as Payconiq receives your contract, a welcome pack will be put together for you that you'll usually receive within two weeks
5. Place your new QR code where it can be clearly seen in your premises and you're ready to go

1. Fill in the application form or contact your branch
2. We'll look at the possibilities with you and draw up a contract that you can sign digitally
3. As soon as Payconiq receives your contract, a welcome pack will be put together for you that you'll usually receive within two weeks

1. Fill in the application form or contact your branch
   
2. We'll look at the possibilities with you and draw up a contract that you can sign digitally
3. As soon as Payconiq receives your contract, a welcome pack will be put together for you that you'll usually receive within two weeks

The sticker is included in the welcome pack and is sent to you within two weeks of registering with Payconiq. You can also download and print off the QR code yourself using the merchant portal in the navigation menu on the left.

No. Businesses don’t need to install the app and only need access to the Merchant Portal to check payments. Only users, i.e. your customers, need the app to make payments to your business.

Of course, you can install the Payconiq by Bancontact app to enable you to pay at other businesses. Your merchant credentials don’t work for the app, so you’ll still need to sign up as a new user.

You can track all your Payconiq transactions in real time using the Payconiq Merchant Portal. You can access it at www.payconiq.be > ‘Professional’ > ‘Merchant portal’ or by using this link: https://portal.payconiq.com/login.

Payconiq transactions also appear on your account statements.

SEPA credit transfer rules also apply to payments made using Payconiq. That means you usually receive payment one banking day after the payment was made.

If the customer's Payconiq account is linked to a current account at KBC, the money goes straight into your account.

Payconiq uses a highly secure transfer system, with every single transaction between Payconiq and the banks being encrypted. And user privacy is protected, too.

Another added bonus is that payments made using Payconiq are guaranteed (whenever you receive confirmation that someone has paid, you can be 100% sure of getting the amount in question).

Check out this page for more details. 

Can’t find what you’re looking for? Find answers in our frequently asked questions.