KBC Reach is currently available in Belgium, the Netherlands, France, Germany, Italy, United Kingdom, the United States, Singapore, Hong Kong and China.

All your accounts held within KBC group (BE, NL, FR, DE, IT, UK, US, CZ, SK, HU, CN, HK, SG) or third party banks are accessible and manageable through KBC Reach.

Thanks to the guidance logic KBC Reach is very intuitive and easy-to-use. However on the KBC Corporates site there are step by step guides at your disposal. Furthermore the Corporates Helpdesk will assist you with technical issues and will gladly support your users on how to find their way in the application.

If there still remain questions unanswered or issues unsolved your relationship manager can rely on the help of a dedicated Corporate e- Banking Advisor.

The standard language of Reach is English. However, you can change it to your own preferred language (Dutch, French, German) by selecting ‘Personalisation’ in the main menu and then ‘General Settings’. Select your desired language from the ‘Language’ drop-down menu and then click ‘Save’. The next time you log into Reach, your chosen language will be active.

Account information remains available for 24 months. Payments remain available for 13 months.

Of all the accounts assigned to a user, he can visualize the end of day and intraday account information in a customized lay-out according to his personal preference. A conversion engine makes it possible to convert the account information into a range of supported formats as well as CSV at all time.

You can also download encrypted account information in the following formats:

• Swift MT94x
• CAMT05x vs 2
• CAMT05x vs 3
• CODA

Optionally you will obtain payment status reports according to the ISO 20022 XML - pain
002.001.03 format. Whenever needed you are able to generate an official proof of payment document.

Sending and receiving instant credit transfers is possible with KBC accounts. This is possible for individual transfers, but not for payment files for the time being.