Order the latest card reader

Order the latest card reader

If you don’t have one of our card readers, request one for free using this form. We’ll deliver your new card reader to you as soon as possible.

Is your card reader faulty or are the batteries flat? Bring your old card reader back to your branch, you can always exchange it for a new one there.

Request a card reader

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KBC aims to process your personal data in a manner that is lawful, appropriate and transparent. Further details about how we process and share your personal data are set out in our privacy statement.It explains your rights and how you can exercise them. Our privacy statement is available at www.kbc.be/en/privacy, at your branch or from your intermediary and is regularly revised.​​

Need a new card reader? Request one for free using the form below. We’ll then get it to you as soon as possible.

Goodbye card reader, hello itsme®

You can also log in easily to KBC Touch and securely sign your banking transactions with the handy itsme® app. It’s a smart choice, not least because it does away with the need for a card reader.

And the benefits don’t stop there! You can also use itsme® to submit your tax return, check your pension details, view documents from your health insurance fund, log in to numerous government departments, see your energy consumption and much more besides.

See what you stand to gain with itsme®.

Ever thought about using the itsme® app? It makes so many thing so much easier for you:  

  • Log in easily to KBC Touch and securely sign your transactions without a card reader.   
  • Handle all your other banking needs as securely as ever.  
  • Log in quickly to lots of government platforms and other services: use itsme® to submit your tax return, check your pension details, view documents from your health insurance fund, see your energy consumption and much more besides.

See what you stand to gain with itsme®.

Questions about online banking and security in KBC Touch

Discover how your secret code might not be that secret, what we at KBC do with your details and what you can do to prevent fraud.

KBC Mobile app FAQs

Got questions on our Mobile app? See our frequently asked questions for the answers you’re after.

Open an account online

Opening an account online? Any one over 18 can open one, whether they're a client or not.

Making payments & transferring money in KBC Touch

This facility gives you a handy overview of all your accounts and cards, letting you see everything at a glance.