Order the latest card reader

Order the latest card reader

If you don’t have one of our card readers, request one for free using this form. We’ll deliver your new card reader to you as soon as possible.

Is your card reader faulty or are the batteries flat? Bring your old card reader back to your branch, you can always exchange it for a new one there.

Request a card reader

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KBC aims to process your personal data in a manner that is lawful, appropriate and transparent. Further details about how we process and share your personal data are set out in our privacy statement.It explains your rights and how you can exercise them. Our privacy statement is available at www.kbc.be/en/privacy, at your branch or from your intermediary and is regularly revised.​​

Need a new card reader? Request one for free using the form below. We’ll then get it to you as soon as possible.

Goodbye card reader, hello itsme®

You can also log in easily to KBC Touch and securely sign your banking transactions with the handy itsme® app. It’s a smart choice, not least because it does away with the need for a card reader.

And the benefits don’t stop there! You can also use itsme® to submit your tax return, check your pension details, view documents from your health insurance fund, log in to numerous government departments, see your energy consumption and much more besides.

See what you stand to gain with itsme®.

Ever thought about using the itsme® app? It makes so many thing so much easier for you:  

  • Log in easily to KBC Touch and securely sign your transactions without a card reader.   
  • Handle all your other banking needs as securely as ever.  
  • Log in quickly to lots of government platforms and other services: use itsme® to submit your tax return, check your pension details, view documents from your health insurance fund, see your energy consumption and much more besides.

See what you stand to gain with itsme®.

Getting started with KBC Mobile

Manage your accounts on your phone: easy and secure, wherever and whenever you want.

Cancellation insurance

If you're unable to head off on your travels or have to return home early, some of the costs incurred will be reimbursed under this cover.

Frozen accounts

Accounts sometimes need to be frozen, but can be unlocked again. Learn more about frozen accounts.

What is a statutory debt clearance period?

Your credit facility is subject to a debt clearance requirement. Before the end of the debt clearance period, you must have fully paid off the outstanding balance on your credit facility at least once so that the outstanding balance comes down to zero.