How do the fraudsters do it?
![](https://wcmassets.kbc.be/content/dam/particulieren/nl/info/secure4u/img09.jpg/_jcr_content/renditions/cq5dam.web.680.9999.jpeg.cdn.res/last-modified/1621600495175/cq5dam.web.680.9999.jpeg)
Invoice scammers intercept genuine invoices sent by e-mail or post
![](https://wcmassets.kbc.be/content/dam/particulieren/nl/info/secure4u/img10.jpg/_jcr_content/renditions/cq5dam.web.680.9999.jpeg.cdn.res/last-modified/1621600495071/cq5dam.web.680.9999.jpeg)
Scammers edit legitimate invoices and change bank details to an account they control then send out fake invoices
![](https://wcmassets.kbc.be/content/dam/particulieren/nl/info/secure4u/img11.jpg/_jcr_content/renditions/cq5dam.web.680.9999.jpeg.cdn.res/last-modified/1621600494895/cq5dam.web.680.9999.jpeg)
Unsuspecting customers pay the bogus invoices to an account operated by the scammers
Protect yourself against invoice scammers
Invoicers :
- Give your account number on your website
- Follow up unpaid invoices without delay
- Report scams to secure4u@kbc.be and we'll contact the bank where the scammers' account is held
Customers/payers :
- Verify bank details (ideally by phone) where invoicers :
- Are new to you
- Inform you of a new bank account number by post
- Have a different account number on their invoice than the one in your accounting records and/or the payment system and you have not been informed of this or verified it
- E-mail invoices to you (always check the sender's e-mail address to make sure it's legitimate)
- Report scams to secure4u@kbc.be