No, you can’t. You can only withdraw money at KBC’s ATMs using your smartphone and QR code (MobileCash).

No, contactless cash withdrawals can only be made with your debit card at KBC’s ATMs.

No, you can’t. You can only transfer money at KBC ATMs or with our digital apps.

Yes, you can change your debit card’s PIN at any Bancontact CASH point.

You can enter a reference when depositing money. You have the choice between a standard-format reference (TSFR) or a free-format reference.

For a standard-format reference, only enter the numbers, without / and *. If the numbers you enter are incorrect, you will get an error message.

No, the money is always deposited into the account linked to the card. If you regularly deposit money into another account, you can apply for an additional card for that account.

Yes, see disputing a transaction.

See our CASH Points.

See website Batopin.