Please note, read the general conditions of this insurance policy so that you are familiar with the precise scope of the cover: Regulations and general insurance conditions for KBC Platinum Flex Credit Cards.

• The policy is provided by KBC Insurance NV – Professor Roger Van Overstraetenplein 2 – 3000 Leuven – Belgium. VAT No. BE 0403.552.563 – RLP Leuven – IBAN BE43 7300 0420 0601 – BIC KREDBEBB. Company licensed by the National Bank of Belgium, de Berlaimontlaan 14, 1000 Brussels, Belgium, for all classes of insurance under code 0014 (Royal Decree of 4 July 1979, Belgian Official Gazette of 14 July 1979). A member of the KBC Group.
• Your KBC branch is the first point of contact for any complaints you may have about this advertisement. If no agreement can be reached, you can contact KBC Complaints Management by post (Brusselsesteenweg 100, 3000 Leuven), complaints@kbc.be, tel. 016 43 25 94.
  If you have a complaint concerning this advertisement and are unable to reach a suitable resolution, you can contact Ombudsfin vzw, North Gate II, Koning Albert II laan 8, bus 2, 1000 Brussels, tel. + 32 2 545 77 70, fax + 32 2 545 77 79, e-mail ombudsman@ombfin.be.
  If you have a complaint with regard to insurance, you can contact the Belgian insurance industry's ombudsman service: Ombudsman van de Verzekeringen, de Meeûssquare 35, 1000 Brussels, info@ombudsman.as, www.ombudsman.as.
  You can submit a claim under the insurance as long as your credit card is active and you have paid the card fee. The insurance ends automatically when the contract between KBC Bank NV and the insurer is cancelled.
• Belgian law applies to all insurance cover specified here.
• This insurance is a class 16 product (financial loss insurance).
  The conditions of cover are available from all KBC branches and at www.kbc.be/platinum. The applicable general conditions alone determine your right to compensation from the insurer.