Making payments and withdrawing cash abroad

1. Log in to KBC Mobile
2. Tap ‘My KBC’
3. Scroll to ‘Means of payment’ and select your debit card
4. Tap ‘International card use’
5. Select where you want to use your card under ‘Standard region’
6. Or select ‘Temporary exception’ to activate your card for use in another region for a certain period of time

1. Log in to KBC Mobile
   
2. Tap ‘My KBC’
3. Scroll to ‘Means of payment’ and select your prepaid card or credit card
4. Tap the three dots at the top right
5. Tap ‘International card use’
   
6. Select where you want to use your card under ‘Standard region’
7. Or select ‘Temporary exception’ to activate your card for use in another region for a certain period of time

• Making payments is free of charge (regardless of the amount involved).
• Withdrawing cash in the euro area when you have a KBC Plus Account is, in principle, free of charge. Holders of a KBC Basic Account pay 0.50 euros per transaction.

Some ATM operators abroad charge a transaction fee (a fixed amount or a percentage) when you withdraw cash. Usually you are notified of this on the ATM itself.

• Making payments is free of charge (regardless of the amount involved).
• Withdrawing cash at a public ATM costs 1% of the amount withdrawn (with a minimum charge of 5 euros).
• Withdrawing cash over the counter in a bank costs 2% of the amount withdrawn (with a minimum charge of 5 euros).

If you want to be able to withdraw cash outside Europe, you'll need to temporarily activate your debit card for worldwide use. You can do this yourself using KBC Touch or KBC Mobile. Once your card has been activated for use outside Europe, it can be used immediately.

A major advantage of the KBC Credit Card and the KBC Prepaid Card is that they can be used worldwide.
When you travel to the US, you have to take additional measures to ensure that you can use your card there.

• You can easily activate your card for use in the US via KBC Mobile or KBC Touch. You can do this permanently if you're a regular visitor there, or temporarily for the duration of your holiday. Any changes you make will take immediate effect.
• If you haven't started using our apps, contact your KBC branch or call KBC Live.

Tip

• If your travels don't take you outside Europe, it's best to limit where you can use your KBC Credit Card and/or your KBC Prepaid Card to that geographic area. You can do this easily online.

Important

• If you don't activate your credit card or prepaid card for use in the US before you leave, you'll only be able to use it there for transactions using your PIN, such as cash withdrawals.
• On a cruise ship, there's nothing quite as handy as being able to pay by credit card. If you're heading off on a cruise, don't forget to activate your card for use in the US as cruise ships often sail under the American flag and collect payments through a US network. So, even if they're not sailing in US waters, you'll still need to activate your card for worldwide use.
• Car rental companies with a US parent company also frequently collect card payments made to them through a US network. So, if you're renting a car, it's also advisable to activate your credit card for use in the US. If you have a prepaid card, check with the car rental company to see whether they accept them.

Travelling outside Europe or to a non-euro country like the UK, Sweden or Switzerland and intend to pay for things in cash in those countries? The easy solution is to order your foreign currency online. What’s more, if you’re a customer it’s free of charge.