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Questions about online banking and security in KBC Touch

Discover how your secret code might not be that secret, what we at KBC do with your details and what you can do to prevent fraud.

Family-related questions

KBC is there for you and your family throughout life's journey. Find answers to questions like how to take out travel insurance or invest for your child.

General questions about KBC Touch

Get help with things like problems using KBC Touch, a forgotten PIN or changing your settings.

What is a statutory debt clearance period?

Your credit facility is subject to a debt clearance requirement. Before the end of the debt clearance period, you must have fully paid off the outstanding balance on your credit facility at least once so that the outstanding balance comes down to zero.