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We'll send your new bank card to your KBC Bank branch within 5 working days.

Confirmation of your request will be sent to you by e-mail.

Any questions?

Contact KBC Live.

Delayed flight or missed connection?

Are you a regular flyer? This insurance will pay your additional expenses in the event of delays or overbooking.

KBC Mobile app FAQs

Got questions on our Mobile app? See our frequently asked questions for the answers you’re after.

Reading your messages and documents in KBC Touch

See how to retrieve your KBC Banking & Insurance messages and documents in KBC Touch.

Using your prepaid card

Looking to load your prepaid card, use it to withdraw cash or check your balance and transactions? Check out the FAQs on using a prepaid Mastercard.