Your request has been sent

Your request has been sent

Thanks for your request.

We'll send your new bank card to your KBC Bank branch within 5 working days.

Confirmation of your request will be sent to you by e-mail.

Any questions?

Contact KBC Live.

Logging into KBC Mobile for the first time

Got a question about getting started with KBC Mobile? Get going with this guide.

Questions on payments, cards and your card reader in KBC Touch

Find answers to problems such as having difficulty logging in on your computer, your card reader isn't doing what you expect it to do or you can't see details of one of your accounts.

General questions about KBC Touch

Get help with things like problems using KBC Touch, a forgotten PIN or changing your settings.

If your card is stolen, lost or retained by an ATM

Call Card Stop on + 32 78 170 170 to prevent it being misused