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We'll send your new bank card to your KBC Bank branch within 5 working days.

Confirmation of your request will be sent to you by e-mail.

Any questions?

Contact KBC Live.

Reading your messages and documents in KBC Touch

See how to retrieve your KBC Banking & Insurance messages and documents in KBC Touch.

An overview of everything for your family in KBC Touch

If you've insured yourself and your family, and also taken out leisure insurance, those policies appear here, along with your instalment loans.

How to log in and sign in KBC Touch

First time using KBC Touch on your computer or tablet? See how to log in and sign transactions.

If your card is stolen, lost or retained by an ATM

Call Card Stop on +32 78 170 170 to prevent it being misused