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We'll send your new bank card to your KBC Bank branch within 5 working days.

Confirmation of your request will be sent to you by e-mail.

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Contact KBC Live.

Change your settings with KBC Mobile

You can easily change your limits or link a smartwatch in your settings.

How do direct debits work?

Automatically pay your bills without any worries.

Using your prepaid card

Looking to load your prepaid card, use it to withdraw cash or check your balance and transactions? Check out the FAQs on using a prepaid Mastercard.

Questions on payments, cards and your card reader in KBC Touch

Find answers to problems such as having difficulty logging in on your computer, your card reader isn't doing what you expect it to do or you can't see details of one of your accounts.