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We'll send your new bank card to your KBC Bank branch within 5 working days.

Confirmation of your request will be sent to you by e-mail.

Any questions?

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General questions about KBC Touch

Get help with things like problems using KBC Touch, a forgotten PIN or changing your settings.

Questions about installing, registering and logging in

Find answers to questions like how to install the app, register and log in to KBC Mobile.

KBC Mobile app FAQs

Got questions on our Mobile app? See our frequently asked questions for the answers you’re after.

How do direct debits work?

Automatically pay your bills without any worries.